Terms
These terms apply when you create an account, buy a plan, upload a site, or use a review link. They include our Acceptable use rules. Our Privacy page explains how we handle personal information.
What Sunrose is
Sunrose hosts static site previews for client review. You upload a built site and get an unlisted preview address, usually on glimpse.page. It is hidden from search engines unless an owner on a paid plan allows them for that project. Anyone with that address can view the site unless you set a password. Review links bypass that password. You can then share a review link, so a client can read the site, leave comments and record an approval of one exact version. Clients do not need an account. You can also upload images or PDFs instead of a site, and review them the same way.
Your account and workspace
You sign in with an email code, or Google or GitHub when available. Existing Cloudflare Access sign-ins remain supported. On your first sign-in we create a user and a workspace for you, and you are its owner. Your workspace holds your projects, versions and review links. Anyone who can sign in to your email account can act as you, so keep that account secure. API keys and apps you connect to Sunrose act as you too, so keep keys secret and disconnect apps you no longer use. You must be at least 18 to create an account or buy a subscription, and have authority to act for any business you represent. Reviewers must have permission to access the work shared with them.
Teams
On plans with more than one seat, a workspace owner can invite other people as editors or viewers. Owners and editors use a seat; viewers do not. The owner is responsible for who they invite, and for what the workspace’s members do, including through API keys, connected apps and team links. Invitations are accepted by signing in with the invited email address and close after 7 days. An owner can change a member’s role or remove them at any time, and a workspace always keeps at least one owner. A person can belong to more than one workspace. If your plan moves to fewer seats, no member is removed, but you cannot add new editors until you are within the allowance.
What you upload and your responsibilities
You are responsible for what you upload and share. The rules are in Acceptable use, and they apply to every preview and review link you create. Uploading a site means you built it or have permission to share it.
Your content
You retain ownership of your uploaded files and feedback. You give Sunrose permission to store, copy, serve, and process that content only as needed to provide the service, maintain security, and handle support or abuse reports. You must have permission to upload the content and to share any personal information it contains. Keep your own backups; Sunrose is not a source-code backup service.
Free previews and safety checks
Free uploads are checked automatically for signs of credential phishing. A flagged upload may be held briefly for an operator to review before anyone can open it. This can include legitimate login mockups. Operators can read uploaded files during a safety review, including files behind a preview password. If a legitimate preview is held, email support with the project address so we can review it. Automated checks can make mistakes and do not guarantee that every harmful upload will be detected.
Free previews outside a review session display a “Hosted on Sunrose · Report this page” banner. Reports from two distinct network-address hashes within 24 hours automatically hold a Free project until an operator reviews it. These hashes change each UTC day and do not verify that reports came from different people. Reports on paid plans are available for operator review without this automatic hold. Privacy explains what reports record.
Automatic Free preview expiry is currently disabled. When enabled, a Free preview expires after 30 days without a new version, comment, approval, new review link, or owner reactivation. Visits alone do not extend it. An expired preview and its review links stop serving, but its files, comments, and approvals are kept. Its owner can choose Reactivate preview or publish a new version to turn it back on. Reactivation does not lift a safety hold.
Review links, comments and approvals
A review link is a secret address. Anyone who holds it can open that version and take part in the review, so share it only with the people who should see the work. A client link stays open for 30 days without a visit by default, and each visit renews it. You can turn a link off at any time, and it then stops working straight away for everyone who holds it.
An approval is a workflow record in Sunrose. It shows that a named person approved one exact version, when, and with a receipt code. Sunrose does not independently verify the approver’s identity or authority. The approval tool is not designed to execute contracts; arrange any formal signing or identity checks separately.
Comments and approvals stay attached to the version they were made on, and a later version does not carry them forward. Your team cannot edit a reviewer’s comment. A reviewer can edit or delete a comment they made through their own link; a deleted comment is hidden rather than erased, and Sunrose keeps its text and earlier edits so the record of what was reviewed is not rewritten. Team links let you add internal notes that client links do not show. A team link acts as the member who made it and can be opened once, by that member, so share it only within your staff.
Plans and billing
Sunrose has a Free plan and paid plans. Prices are in US dollars and exclude tax. Tax such as GST is added where it applies, and the total is shown before you pay. Card payments are processed by Stripe. You can instead pay in Bitcoin or Ethereum, processed by NOWPayments (see below). People who open a preview are never billed. The prices and limits for each plan are shown on the pricing page and again before any charge.
A paid plan is a subscription. It renews automatically each month or year, whichever you chose, until you cancel. You can cancel at any time from Billing: the plan then stays until the end of the period you have already paid for, and you are not charged again. You can switch paid plans from Billing. Stripe calculates prorated charges or credits; credits may be applied to a later invoice rather than refunded to your card. Review your invoices after a change.
A Bitcoin or Ethereum payment buys one month or one year up front and does not renew. We email you 7 days before the paid time ends; when it ends, your workspace moves to the Free plan, and nothing is deleted. You can add time with another payment on the same plan, and you cannot pay in crypto while a card subscription is active, or by card while a crypto period is running. Crypto payments are available from US$15. The amount you send is the coin equivalent of the US dollar price when the payment is opened, and payments are made to Sunrose’s own wallet through NOWPayments, a separate company. A blockchain payment cannot be reversed by us or by you, so check the address and amount before you send. Confirmations and delays on the network are outside our control.
If a card payment fails, your plan keeps working for five days while the card is tried again, and we email you. If it is not fixed by then, or when a plan ends, your workspace moves to the Free plan. Nothing is deleted when that happens. Projects, versions, comments and approvals stay. If you have more projects than Free allows, the newest are read-only: they can still be viewed and reviewed, but they take no new versions until you are on a plan that allows them.
Availability and changes
We maintain Sunrose with reasonable care, but do not promise uninterrupted availability. You can download your uploaded versions while the service is available. For a material reduction to a paid service or a material change to these terms, we will give at least 30 days’ notice by email before it takes effect. If you do not accept a materially adverse change, contact us before it takes effect to cancel and request a refund for the unused prepaid period affected by the change. Urgent security or legal changes may take effect sooner; we will explain them as soon as reasonably possible. If we close the service, we will give reasonable notice and refund unused prepaid subscription time.
Refunds
Payments are not refunded because you cancel or change your mind. Cancelling stops future renewals; the plan stays until the end of the period you have already paid for. We will consider refund requests individually, including a payment taken in error. Email support@sunrose.dev with the details. Approved refunds go back to the original payment method. Refunds for crypto payments are made by hand, in the coin you paid with, to an address you give us.
Nothing in these terms excludes your rights under the Australian Consumer Law or other rights that cannot legally be excluded. If the service fails to meet a consumer guarantee, you may be entitled to a remedy, including a refund or compensation.
Price changes
We will email your account address at least 30 days before increasing your subscription price. An increase takes effect at a renewal, after that notice period, and does not change a period you have already paid for. You can cancel before the renewal from Billing.
Support
For billing and account questions, email support@sunrose.dev. Personal and Studio include email product support, and Agency includes priority email support, which is answered ahead of other requests. We do not offer a guaranteed response time or 24-hour support.
Removal and suspension
We may restrict content or access where reasonably necessary to address a breach of Acceptable use, protect people or the service, or comply with law. We may act immediately where delay creates a risk. Where lawful and safe, we will explain the reason and how to request a review. Serious or repeated breaches may lead to account termination. A suspended project stops serving previews; its owner can normally download it but cannot change or delete it while suspended. Restrictions do not remove statutory refund rights. You may stop using Sunrose and cancel renewal at any time. Privacy explains deletion requests.
Liability and warranties
Sunrose will provide the service with reasonable care and skill. Your rights under the Australian Consumer Law and other mandatory laws are not excluded or limited by these terms. We do not guarantee that uploaded sites are lawful, secure, accurate, or suitable for a particular purpose, or that a reviewer’s statements are correct. Responsibility for a loss is determined by the applicable law; these terms do not impose a blanket exclusion of Sunrose’s liability.
Resolving concerns
Email support with the issue and relevant project or invoice reference. We will consider complaints in good faith. These terms are governed by the laws of Tasmania, Australia, subject to any mandatory rights or jurisdiction that applies where you live. Nothing prevents you from contacting a regulator or bringing a claim in a court that has jurisdiction.
Contact
Questions about these terms: support@sunrose.dev.