Teams and seats
A workspace holds your projects, versions, links and billing. Studio includes three seats and Agency includes ten; Free and Personal are for one person and cannot invite anyone. The Pricing section lists the seats for each plan.
Owners and editors each use a seat. Viewers use none, so an account manager or a colleague who only needs to follow a project can join for free. A waiting invitation to an editor holds a seat until it is accepted, turned off, or closes.
Choose a role
An owner can do everything, including billing, branding, domains, preview passwords, and the team. An editor works on projects: uploads, review links, feedback status, addresses and API keys. A viewer can read projects and feedback and add internal notes, but cannot change anything else.
A workspace always keeps an owner. The last owner cannot be demoted, removed, or leave, and nobody can change their own role: ask another owner.
Send an invitation
Open Settings, then Team. Enter the person’s email address, choose Editor or Viewer, and send the invitation. They receive an email, and it stays open for 7 days. Sending again to the same address turns the earlier invitation off.
An invitation is accepted by signing in, not by holding the link. The person must sign in with the address you invited; anyone else who opens it is told only a masked version of it. A workspace can have 25 invitations waiting at once and send 20 an hour.
Work in the same projects
People who belong to more than one workspace get a switcher in the account menu. Each member can set their display name under Account; it appears on their internal notes and beside the status changes they make.
Use Open team review on a project to open the page as yourself, resolve comments and add internal notes. A team link acts as the member who made it and works only for them, once, and the session ends if they leave the workspace.
Change roles, remove people, or downgrade
An owner can change a member’s role or remove them from Team. Removing someone also turns off their API keys, connected apps and team links. Keys and connected apps always act with their owner’s current role, so a demotion takes effect at once.
Moving to a plan with fewer seats removes nobody. It only stops you adding new editors until you are within the allowance.