Move comments through a status
Open the project’s Feedback view to see every comment on the version. Each one is Open, In progress, Ready to check, or Resolved. These statuses are for you and your team on every plan; a reviewer never sees them, and changing one never changes the reviewer’s own words.
Changing a status also records who made the change and when, so a team can see who last touched a comment.
Add internal notes
On Studio and Agency, choose Open team review to open the page as yourself. Replies and notes you add there are internal: client links never show them. A team link shows every comment on that version, so use it only for your own staff.
Set a feedback deadline
On Studio and Agency, open Review links and set a Feedback due date on a client link. After that date the reviewer can still open the link and read, but cannot comment, edit, delete or approve through it. You can move or clear the date at any time, which reopens feedback.
Get told when something happens
Sunrose emails the workspace owner when a client approves a version or asks for a new review link, on every plan. On Studio and Agency, owners are also emailed when a client comments. These emails say what happened and link to the project; they do not include the reviewer’s email address, and internal notes never send email.
Export the feedback
On Studio and Agency, choose Download CSV in the Feedback view for every live comment and internal note, oldest first. The same export is available as an API call. Reviewer text that a spreadsheet could run as a formula is prefixed with an apostrophe.
Check the fix in the next version
Comments stay with the version they were made on. After you address them, use Add version, then create a new client link for the revised site. The earlier review and its comments stay attached to the earlier version.